Talk to DisputeDesk

Questions about chargebacks, evidence packs, Shopify setup, or getting started? Start a chat and we'll help you find the right next step.

You'll usually start with our AI assistant in chat for the fastest routing.

What can we help with?

How to reach us

Chat with us

Use the chat bubble to start a conversation. Our AI assistant helps route your question quickly.

Book a demo

Prefer a walkthrough? Book time with us.

Email us

Use email if chat is not the right fit.

Is this the right place?

Best for:

  • Merchants evaluating DisputeDesk
  • Existing users who need product guidance
  • Setup and workflow questions
  • Partnership inquiries

Not ideal for:

  • Urgent dispute deadlines that require immediate action directly inside Shopify Admin

Common questions

Not sure where to start?

Open the chat and tell us a bit about your store, payment setup, and dispute workflow.

Contact DisputeDesk — Chat, Demo, or Email