Dispute operations for Shopify
DisputeDesk helps you build evidence packs fast, enforce completeness, and keep a defensible audit trail — with merchant-controlled workflows and predictable pricing.
Evidence packs in minutes — drafts are unlimited, packs count only on export
Review queue + completeness gate to prevent weak submissions
Immutable audit trail for every change, file, and decision
Evidence is saved to Shopify via API. Submission to the card network happens in Shopify Admin (or auto-submits on due date).
DP-2401
$145.00
DP-2402
$89.50
DP-2403
$312.00
Three simple steps to better dispute management
Install from the Shopify App Store. DisputeDesk syncs disputes automatically from that point on.
When a dispute appears, DisputeDesk automatically builds an evidence pack with rules and completeness scoring.
Complete packs are saved to Shopify automatically. Submit in Shopify Admin or let Shopify auto-submit on due date.
Your data is protected at every step
All API keys and access tokens are encrypted at rest with AES-256.
Every action is logged with timestamps and user attribution for full traceability.
Evidence files are stored with time-limited signed URLs to prevent unauthorized access.
Free is for evaluation. Paid plans are for running dispute operations — with clear pack limits and simple top-ups. No hidden percentage.
Paid plans include a 14-day trial with 25 packs. Free includes 3 packs total (lifetime).
Illustrative monthly value by dispute volume — mapped to your plan packs
Packs count only when you export or submit an evidence pack — drafts and review are unlimited.
| Segment | Example monthly value | Price | Typical ROI |
|---|---|---|---|
Serious SMB | $120–$450 | $29 | ~4–15× |
Ops-led SMB / MidMost popular | $800–$4,000 | $79 | ~10–50× |
High-volume / Agency | $4,000–$20,000+ | $149 | ~25–130× |
Examples shown use base assumptions. Actual results vary by category, dispute reason, and order value.