Insights, templates & playbooks
Expert guidance, templates, and strategies to improve chargeback outcomes and dispute operations.
Latest articles
Showing 7 of 7 resources
ChecklistChargeback Vendor Comparison: Why Win-Rate Claims Are the Wrong Starting Point
Win-rate numbers don't tell you whether a vendor can handle your dispute mix. Here's what to check instead before you sign anything.
5 min readMay 9, 2026Read more
ArticleAutomated Evidence Packs: Pros, Cons, and What to Check Before Buying
Two real scenarios, a hard look at what automation can and can't pull from Shopify, and a buyer's checklist for deciding when automated evidence packs are enough—and when they'll cost you the dispute.
7 min readMay 9, 2026Read more
ArticleChargeback Software Pricing: Subscription vs. Success Fee — Which Model Costs You Less
Subscription, success fee, hybrid, pay-per-dispute — each model has a different cost trap. Here's how to run the math against your actual dispute volume before you commit to anything.
16 min readMay 9, 2026Read more
ArticleChargeback Automation: What to Automate, What to Own
Automation handles the routine. The disputes you lose are usually the ones where automation ran the whole response without a human in the room. Here's exactly where to draw the line.
16 min readMay 9, 2026Read more
ArticleChargeback Management Software for Shopify: What Actually Changes Your Win Rate
Most Shopify merchants lose disputes before the issuer evaluates the evidence. Here's what to check, what evidence moves the needle, and when to fight.
5 min readMay 9, 2026Read more
Pillar pageDispute Management Software for Shopify: What Actually Matters Before You Buy
Most Shopify merchants evaluate dispute software on price. The real filter is integration depth, evidence capture, and whether it can keep up with your processor's deadlines.
5 min readMay 9, 2026Read more
ArticleChargeback Management for Shopify Merchants: What Actually Moves the Needle
Most chargeback losses aren't evidence losses — they're operational losses. Here's what to check in Shopify Admin before you submit a response.
6 min readMay 9, 2026Read more
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